Frequently Asked Questions

Prints & Frames

Our oak frames are made from 100% natural Pennsylvania oak wood sourced from the sustainably-managed ​​Allegheny National Forest.

For standard print orders, each pre-assembled frame has a sleek 1.4x1.6 cm profile and shatter-resistant plexiglass.

For limited edition print orders, frames come with a thicker 1.8X2.6cm profile and tempered glass for optimal clarity and protection.

Yes, if you select and purchase a frame with your order, the print will ship pre-assembled.

Frames come with hanging hooks already affixed to the backing of the frame.

Our prints come on a bright-white cold press 300 gsm 100% cotton fine-art paper. Engineered for archival quality, this acid-free paper ensures your prints remain vibrant and intact over time.

We use archival-quality inks with giclée printing that perfects gradients and subtle transitions for high-end art reproductions.

Orders & Shipping

Yes, we offer free shipping for all U.S. print and framed-print orders.

We select the best shipping carrier for your order based on your order details and location.

Production takes 1-2 business days, including all printing, framing, and packaging. You will receive a tracking number once your order has shipped. Shipping within the U.S. takes 4-5 days.

We try to ship all orders within 1 business day. However, if you would like to cancel your order, please contact info@achellier.com to see if your order has not yet been produced and shipped.

At this time, we are not offering international shipping.

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